Privacy Policy for "ورد"

Last updated: December 8, 2024

This Privacy Policy explains how "ورد" (referred to as "We", "Us", or "Our") collects, processes, and protects Your information when You interact with our services. By using our platform, You agree to the terms outlined in this Privacy Policy.

1. Definitions

For the purpose of this Privacy Policy, the following terms apply:

• Personal Data: Information that can be used to identify an individual, such as name, email address, or other personal identifiers.
• Device: Any electronic device, including a phone, tablet, or computer, used to access our services.
• Account: A personal profile created for You to access and manage specific features of the services provided by the app.
• Usage Data: Information collected automatically by our system, such as IP address, device type, and interactions with our platform.
• Third-Party Providers: External services or entities that assist in providing the app’s services.
• You: The individual or entity using the app’s services, including customers and gift recipients.

2. Data We Collect

Personal Information

While interacting with our services, we may ask You to provide personal details, such as:

• Email address
• Delivery address
• Payment details (secured and encrypted)
• Photos and media from Your device (with Your consent, for custom orders)

Usage Data

Usage Data is automatically collected and may include:

• IP address
• Device and operating system details
• Browser information and version
• Time and date of access
• Pages or features visited within the app

3. How We Use Your Data

Your personal data may be used for the following purposes:

• To process and deliver your orders.
• To personalize Your experience with our app.
• To manage Your account and provide customer support.
• To communicate with You regarding promotions, updates, and important announcements.
• To comply with legal obligations or protect against fraud.

4. Sharing Your Data

We may share Your personal data in the following circumstances:

• With Delivery Partners: To ensure timely delivery of your orders.
• With Service Providers: To support our services, such as payment processing or hosting.
• With Affiliates: For seamless service across related entities.
• With Your Consent: In any situation where You provide explicit consent for sharing.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage data is generally retained for shorter periods unless required for security or legal purposes.

6. Data Security

We implement reasonable security measures to protect Your personal data. However, no method of data transmission or storage is completely secure, and We cannot guarantee absolute security.

7. Your Rights

You have the right to access, update, or delete Your personal data held by us. This can be done through the app or by contacting Us directly. Please note that some data may need to be retained to comply with legal requirements.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children under 13. If You believe that we have inadvertently collected data from a child, please contact Us to have it removed.

9. External Links

Our platform may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We encourage You to review their privacy policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last updated" date. We recommend reviewing this policy periodically to stay informed of any updates.

11. Contact Information

If You have any questions or concerns about this Privacy Policy, please reach out to us at:

• Email: info@wardstore.com